Contact information

Contact Us

Effective Date: June 10, 2026

Thank you for visiting LussometicUS.shop.

We value our customers and are committed to providing a reliable and convenient shopping experience. If you have any questions regarding our products, orders, shipping, returns, refunds, or website services, our customer support team is available to assist you.

Please feel free to contact us using the information provided below.

Customer Support

For assistance with:

Order inquiries;
Product information;
Shipping updates;
Return and refund requests;
Payment questions;
Website-related concerns;
General customer service matters;

please contact our support team.

Email:
support@Lussometic.shop

Phone:
+1 (213) 558-7926

Our customer support team will make reasonable efforts to respond to inquiries as quickly as possible.

Business Information

Website Name:
LussometicUS.shop

Business Address:

1286 Sunset Blvd,
Los Angeles, CA 90026,
United States

Customer Service Notice

To help us provide faster assistance, customers are encouraged to include the following information when contacting us:

Order number (if applicable);
Full name used during checkout;
Email address associated with the order;
Product name or item details;
Description of the issue or request.

Providing complete information helps us review your request efficiently.

Order Support

For questions related to an order, please contact us with your order details.

We recommend contacting our support team before returning any product. Return requests should follow the procedures described in our Return & Refund Policy.

Unauthorized returns or packages sent without prior communication may not be processed.

Product Questions

Customers may contact us regarding:

Product availability;
Product details;
Usage information;
Packaging information;
General product-related questions.

Customers should review product descriptions and available information carefully before completing a purchase.

Website Assistance

If you experience issues while using our website, including:

Checkout problems;
Account access issues;
Payment difficulties;
Technical concerns;

please contact our support team and we will assist you as soon as reasonably possible.

Communication Policy

We aim to provide professional and helpful customer support.

By contacting us, you agree to provide accurate information and communicate respectfully.

We reserve the right to refuse assistance involving fraudulent activity, abusive behavior, or requests that violate applicable laws or our website policies.